App Support
Need help with one of our apps? Report bugs, request features, or get technical assistance.
Contact Developer Support
Technical Issues & Bug Reports
Experiencing crashes, bugs, or technical problems with our apps?
contact@bagelventurelabs.comFeature Requests & Feedback
Have ideas for new features or general feedback about our apps?
contact@bagelventurelabs.comFrequently Asked Questions
How do I report a bug in your app?
Email us at contact@bagelventurelabs.com with "Bug Report" in the subject line. Please include: your device model, iOS/Android version, app version, and detailed steps to reproduce the issue.
How can I request a new feature?
Send us your feature ideas via email to contact@bagelventurelabs.com with "Feature Request" in the subject line. We review all suggestions and consider them for future updates.
The app is crashing. What should I do?
First, try restarting the app and your device. If the problem persists, please contact us with details about when the crash occurs and what you were doing in the app at the time.
How do I get a refund for an app purchase?
App Store purchases are handled directly by Apple or Google. Visit the App Store or Google Play Store and follow their refund process. For assistance, contact Apple Support or Google Play Support directly.
How often do you update your apps?
We regularly update our apps with bug fixes, security improvements, and new features. Updates are released as needed for improvements and critical issues.
Do you offer custom app development services?
Yes! We provide custom mobile app development for businesses and individuals. Contact us at contact@bagelventurelabs.com to discuss your project requirements.
Troubleshooting Guide
Common Issues
- • App won't open: Restart your device and try again
- • Slow performance: Close other apps running in the background
- • Login issues: Check your internet connection and credentials
- • Missing features: Ensure you have the latest app version
Quick Fixes
- • Force-close and reopen the app
- • Check for app updates in the App Store
- • Restart your device
- • Ensure you have a stable internet connection
- • Free up storage space on your device